Customer Service Officer (m/f/d)

We saved you a spot

There is always light at the end of the tunnel! To create our lighting fixtures Wever & Ducré combines hightech
developments with fascinating contemporary designs and a touch of rock ‘n roll. Our team is a bunch of
creative and goal-oriented doers who do not think out of the box, but got rid of the box. Are you ready to
jump into a new adventure?

Your challenge:

• Tender preparation and order processing for our luminaires and lighting solutions of our brands XAL, Wever & Ducré and Wästberg

• Contact person for our customers in terms of order handling and processing complaints

• Support of our sales team and sales agents, regarding organisational as well as technical questions and quotations.

• Close cooperation with key interfaces in the corporate headquarters in Austria and Belgium

Your talent:

• Relevant education in a technical or economic field

• Initial experience in a similar position (e.g. Customer Service, Sales Support, Operations Management)

• Very good verbal and written communication skills in Spanish and English

• Proficiency in MS Office (Word, Power Point, Excel), knowledge of ERP system

• Interest in architecture and design

• Proactive personality able to work independently in a dynamic business

What we offer:

• With a good cup of coffee in hand you work with us to further build a strong organisation where talent is recognise.

• You take up a varied and responsible position in our small and professional sales team.

• A competitive salary package that matches your knowledge and experience.

• A modern flexible working environment.

We are looking forward to receiving your application. Please note that we can only accept applications written in English. Thank you.